Village services

Discover the services available at Wertheim Village and create your perfect shopping day.

Plan your visit with the interactive Chic Outlet Shopping® app and, once in the Village, enjoy free Wi-Fi and the Customer Shopping Service, which offers free storage for your luggage and purchases while you shop. For further information about the Village and the local area please contact Wertheim Village Tourist Information.

Find more information about the Village services he

Free Wi-Fi

Free Wi-Fi is now available throughout the Village. Simply select Free Village Wi-Fi as the wireless service and follow the on screen instructions to connect to the internet for free.

Download our app now

Download our App

The app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Villages across Europe.
Download the free app to:
– Browse the Collection of nine Villages in Europe
– View interactive maps of each of the nine Villages and pinpoint your location once you're in the Village
– Search our Brand Directory to locate your favourite boutiques and find the latest offers

Tourist Information Office

Wertheim Village Tourist Information is the first place to contact if you have any questions regarding your visit to the Village or any questions about the local area and attractions. Open Monday to Saturday from 9.00 to 20.00, you can contact the team by phone on +49 (0)9342 91 99 100 or email us on

Customer Shopping Service

Wertheim Village offers free storage for your luggage and purchases while you shop. The service is available during opening hours. For more information, contact our Customer Shopping Services staff in front of Tourist Information.

Children's Play Area

Our recently renovated, spacious play area is specially designed for our younger guests. The play area is open during Village opening hours and you'll find it next to Prime Restaurant, Grill & Co.

Dog Kennels / Dog Trolleys

With the exception of dogs for the disabled and visually impaired, dogs are not allowed in the Village.
We offer complimentary dog kennels to accommodate your pet for two hours while you shop. For more 
information about the Dog kennels/trolleys click here.

Shopping Packages

Make a visit to Wertheim Village extra special with our selection of Shopping Packages. Combining Gift Cards, luxury transport to and from the Village, refreshments, exclusive gifts and more, Shopping Packages offer great value for money. Treat yourself to the perfect day out.

Book your Shopping Package now