Village Services

Discover the services available at Wertheim Village and create your perfect shopping day.

Plan your visit with the interactive Chic Outlet Shopping® app and, once in the Village, enjoy free Wi-Fi and the Customer Shopping Service, which offers free storage for your luggage and purchases while you shop. For further information about the Village and the local area please contact Wertheim Village Tourist Information.

Find more information about the Village services he


Free Wi-Fi is now available throughout the Village. 

When connecting you will go directly to our wireless registration page, select '_Free_Village_WiFi' as the wireless service and follow the onscreen instructions to enjoy complimentary unlimited Wi-Fi any time you visit the Village.


The app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Villages across Europe. 
Download the free app to: 
– Browse the Collection of nine Villages in Europe 
– View interactive maps of each of the nine Villages and pinpoint your location once you're in the Village 
– Search our Brand Directory to locate your favourite boutiques and find the latest offers


Wertheim Village Tourist Information is the first place to contact if you have any questions regarding your visit to the Village or any questions about the local area and attractions. Open Monday to Saturday from 9.00 to 20.00, you can contact the team by phone on +49 (0)9342 91 99 100 or email us on WERReception@ValueRetail



Wertheim Village offers free storage for your luggage and purchases while you shop. The service is available during opening hours. For more information, contact our Customer Shopping Services staff in front of Tourist Information.


Our recently renovated, spacious play area is specially designed for our younger guests. The play area is open during Village opening hours and you'll find it next to Prime Restaurant, Grill & Co.


With the exception of dogs for the disabled and visually impaired, dogs are not allowed in the Village. 
We offer complimentary dog kennels to accommodate your pet for two hours while you shop. For more 
information about the Dog kennels/trolleys click here.


Make a visit to Wertheim Village extra special with our selection of Shopping Packages. Combining Gift Cards, luxury transport to and from the Village, refreshments, exclusive gifts and more, Shopping Packages offer great value for money. Treat yourself to the perfect day out.

Book your Shopping Package now


We use cookies to provide you with the best experience of our Website. Without them its functionality may be reduced. Please see our COOKIE POLICY to see a detailed description of our use of cookies on this website and click on the ""X"" to confirm that you agree to our use of cookies on this Website. Alternatively, you can CHANGE YOUR COOKIE SETTINGS.